LoomLance

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Privacy Policy

This Privacy Policy explains how LoomLance (“we”, “us”, “our”) collects, uses, and safeguards information when you use our website and services.

Information We Collect

We collect information you provide (e.g., name, email, messages), transactional details (courses purchased), and technical data (device, browser, and pages visited). We also store local preferences such as theme and cookie consent in your browser.

How We Use Information

Cookies and Similar Technologies

We use cookies to remember preferences (e.g., theme), maintain sessions, and analyze aggregate traffic. You can manage preferences via our cookie banner at any time.

Sharing and Disclosure

We do not sell personal information. We may share data with service providers under strict contracts for tasks like payment processing, analytics, and customer support. We may disclose information if required by law or to protect our rights.

Data Security

We employ administrative, technical, and organizational measures to safeguard information. No system is perfectly secure; we encourage strong, unique passwords and caution with shared devices.

Data Retention

We retain personal information as long as necessary for the purposes outlined here, to comply with legal obligations, and to resolve disputes. You may request deletion where applicable.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise rights, contact us using the details below.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we learn of such data, we will delete it promptly.

Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. The “Last updated” date will appear at the top of the page.

Contact Us

Questions or requests? Email [email protected] or call +1 (628) 201-7745. We aim to respond within two business days.